3rd April 2024 Digital Bytes

Can extended reality (XR) help banks reconnect to customers? - the financial industry is undergoing a profound transformation driven by technological advancements, particularly extended reality (XR), virtual reality (VR) and augmented reality (AR). These innovations offer banks the opportunity to further revolutionize customer engagement by creating immersive experiences in the metaverse. However, navigating this shift requires addressing ethical, regulatory and technological challenges whilst traditional banks must adapt to meet customers' expectations for seamless digital services. Despite the hurdles, XR presents an exciting path forward for reshaping the future of finance and customer interaction.

The digital transformation of finance: Germany's emerging crypto landscape - DZ Bank and Börse Stuttgart are pioneering retail crypto services in Germany, targeting both institutional and retail clients and the Bundestag is exploring the issue of a digital €. Commerzbank's crypto custody …